ISO 27001 – Protecting Digital Systems and Data
Information Security from Infrastructure to Threat Management
This standard provides a comprehensive framework for managing information security in a rapidly changing and fast-paced technical environment, helping to protect data and infrastructure from potential attacks.
Key Requirements
- Securing Cloud Infrastructure
- Managing Employee Access Rights and Identities
- Preventing Cyberattacks
- Effective Security Incident Response Policies
ISO 20000 – IT Service Management
Improving the Quality of Digital Service Delivery and Support
This standard helps build an effective IT service management system, ensuring stable performance and achieving customer satisfaction through improved support and maintenance.
Key Requirements
- Managing IT Helpdesk
- Improving Technical Service Delivery and Maintenance Operations
- Implementing and Adjusting Service Level Agreements (SLAs)
- Managing Technical Updates and Changes Efficiently
ISO 22301 – Digital Business Continuity
Disaster Preparedness and System Continuity Without Interruption
This standard helps prepare robust contingency plans to ensure the operation of technical systems and digital services in emergencies or breakdowns.
Key Requirements
- Developing Flexible Recovery Plans for Operating Systems
- Establishing Secure Backup Strategies
- Conducting Regular Service Continuity Tests
- Managing System Crises and Immediate Intervention
ISO 9001 – Quality of Technical and Administrative Processes
A Comprehensive System for Improving Internal Performance and User Experience
ISO 9001 focuses on organizing internal processes and ensuring quality in all stages of digital service development and management.
Key Requirements
- Comprehensive Documentation of Technical Work Procedures
- Improving the Management of Technical Customer Complaints
- Improving End-User Experience
- Applying Quality Standards in Software Development
