ISO 9001 – Quality of Operations in Charitable Work
A quality management system that helps you deliver services and projects efficiently and professionally.
This standard works to organize and develop operational performance within associations through clear procedures and continuous monitoring of beneficiary satisfaction.
Key Requirements
- Document Project and Program Implementation Procedures
- Measure Beneficiary Satisfaction Periodically
- Improve Distribution and Relief Processes
- Manage Beneficiary Complaints Efficiently
ISO 26000 – Social Responsibility of Organizations
Promote Social Impact and Sustainability of Humanitarian Projects
This standard provides strategic guidance for building community programs with real impact and contributes to raising the organization's awareness of its role towards society and the environment.
Key Requirements
- Prepare Transparent Sustainability Reports
- Involve Stakeholders in Decision-Making
- Design and Implement Long-Term Community Programs
- Program Alignment with Sustainable Development Goals (SDGs)
ISO 22301 – Business Continuity in Emergencies
Ensure the Continuity of Your Charitable Programs No Matter the Circumstances
This standard helps to prepare strong contingency plans to ensure the provision of services even during crises, such as disasters or conflicts.
Key Requirements
- Establish Humanitarian Contingency Plans for Sensitive Areas
- Secure Distribution Centers and Warehouses
- Maintain Service Delivery in Conflict Zones
- Manage Disaster Risks and Respond Effectively to Them
ISO 37001 – Anti-Financial Corruption
Build a System of Integrity and Transparency within Your Charitable Organization
This standard works to establish policies and procedures that prevent financial abuses and protect donor funds, thereby enhancing trust and compliance.
Key Requirements
- Establish Effective Policies to Prevent Abuses and Bribery
- Protect Donor Funds from Misuse
- Activate Mechanisms for Reporting Violations
- Train Employees on the Values of Integrity and Transparency