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Integrated Management Systems for the Hospitality & Hotel Sector

Improving Guest Experience, Ensuring Food Safety, and Committing to Sustainability and Quality

We offer a specialized package of ISO standards designed to meet the needs of hotels and resorts, starting from service quality, through food safety, to environmental sustainability and the protection of workers and guests in all stages of operation.

ISO 9001 (Quality Management System)

ISO 22000 - Food Safety

ISO 14001 - Environmental Management System

ISO 45001 - Occupational Health and Safety System


Strategic Benefits of Implementation

​ Improving guest experience and increasing occupancy rates

Ensuring the safety of food and beverages

Enhancing environmental sustainability in the facility

Protecting workers and guests from hazards

Improving operational efficiency and reducing costs

Competitive excellence in the hospitality market

Quality, Safety, and Sustainability Standards for a World-Class Hospitality Experience

ISO 9001 – Hotel Service Quality SO 22000 – Food Safety in Hotel Establishments ISO 14001 – Environmental Management for Hotels Key Requirements

ISO 9001 – Hotel Service Quality

Improving Guest Experience and Standardizing Service Levels

This standard helps standardize the processes and services provided to guests, which is directly reflected in their ratings and satisfaction.


Key Requirements

  • Standardizing reception and room service standards
  • Improving guest complaint management
  • Developing booking and accommodation processes
  • Training staff on handling and hospitality skills





 

SO 22000 – Food Safety in Hotel Establishments

Ensuring the Quality of Food and Beverages and the Safety of Guests

This standard ensures the implementation of the highest standards of hygiene and food safety within hotel and resort restaurants.


Key Requirements

  • Strict monitoring of the cleanliness of kitchens and food facilities
  • Reliable management of supplier and supply chain safety
  • Controlling storage and preparation temperatures
  • Prevention of food poisoning cases




 

ISO 14001 – Environmental Management for Hotels

Transforming into an Environmentally Friendly Hotel that Considers Sustainability and Responsibility

This standard focuses on improving environmental performance and reducing the environmental impact of daily operations in the facility.


Key Requirements

  • Rationalizing electricity and water consumption
  • Managing waste in sustainable ways
  • Using environmentally friendly materials and equipment
  • Reducing emissions and carbon footprint






 

ISO 45001 – Safety and Health in the Hotel Environment

Protecting Workers and Guests within a Safe and Reliable Environment

This standard helps reduce risks within hotels and ensure emergency preparedness.


Key Requirements

  • Preventive measures inside kitchens and work areas
  • Fire fighting systems and evacuation plans
  • Rapid handling of health emergencies
  • Reducing occupational injuries and protecting workers







 Implementation Methodology


Field Assessment

Comprehensive analysis of the facility


Identifying Gaps ​

Comparison with global standards


Specialized Training

Workshops for different departments


Technical Documentation

Preparing procedure manuals​

Implementation
Applying standards practically


Review

Internal performance evaluation​

Certification
 External audit by an accredited body




Smart Solutions Designed for the Hospitality Environment and Guest Requirements

Specialized consulting and effective implementation serving all hotel departments

What Distinguishes Us:

  • Specialized consultants in the hospitality and hotel management sector
  • Fast and direct application without disrupting operations
  • Integrated support for departments (reception, restaurants, cleaning, maintenance...)
  • Customizable solutions for hotels, resorts, and hospitality chains
  • Field and advisory follow-up for one year after application





Tangible results in improving performance and guest experience

Direct impact on reputation, costs, and food safety

 01
5-Star Hotel: Improved guest rating from 4.2 to 4.8

02 
Tourist Resort: Reduced energy costs by 30%

​

03
Restaurant Chain: Complete elimination of food poisoning complaints

 Why Choose Us?


Former consultants in major hotel chains

Deep understanding of the needs of the hospitality sector

Practical solutions that can be applied immediately

Focus on guest satisfaction and revenue improvement

Let Us Tailor the Most Suitable Solution for You

Our services are flexible, customized, and always start with understanding your unique needs.


​​​Book Your Free Consultation